Frequently Asked Questions
Q. How do I clean the blocks?
A. Wash in warm, very slightly soapy water and air dry. You can also wipe with a disinfectant wipe just as you do with other surfaces in your classroom.
Q. How do I clean the magnets and magnets whiteboards?
A. Very lightly spray the boards with dry erase cleaner and wipe completely dry. Do not soak the boards or magnets as this can damage them.
Q. How many blocks are in a Math Stackers Learning System?
A. 96 Math Stackers blocks consisting of the following:
1-block: 24
2-block: 14
3-block: 10
4-block: 10
5-block: 8
6-block: 8
7-block: 6
8-block: 6
9-block: 6
10-block: 4
Q. What are the blocks made of?
A. The blocks are made out of high density, soft and quiet EVA foam. Fun Fact: this is the foam that is used to make many name-branded flip flops and also the cushioning in most athletic sneakers.
This material was specifically chosen because we wanted kids to have the freedom to play and experiment with Math Stackers without the worry of getting hurt when they stacked the blocks super high. We also wanted to limit that amount of distracting noise coming from the blocks when they tumbled down after the activity. As a teacher myself, I knew how important it was to be able to hear my students conversing about their math ideas, so I made it a priority to find a soft, quiet material. (No one wants it to sound like you are in a bowling alley when blocks are knocked down after the activity :).) Another important benefit of this material is it is very easy to clean and disinfect.
Q. How do I find out when more videos are available or a new product is released?
A. You can stay up-to-date with all the latest news and products by signing up for our Idea Emails (below) and following us on Instagram.
Q. How do I incorporate Math Stackers into my classroom?
A. Math Stackers can be used in a variety of ways in the classroom. The resources that come with each set encourage small group teaching, groups of 1 to 6 students at a time. All of the games can be played in math stations after they have been introduced. Math Stackers can also teach many more concepts than are covered in the resource book and can also be used for creative structure building.
Q. I am writing a grant to get funding for ordering sets of Math Stackers for my classroom. How can I get any necessary information that may be needed?
A. Use our handy dandy “Grant Writing Resource", complete with pre-written grant application responses. Get it here.
Q. Can I pay with a purchase order?
A. Absolutely! We accept all POs for orders totaling $136 or greater. Fill out the quote form if you need an official quote in order to process a school purchase order or email your completed purchase order to:
orders@mathstackers.com
Q. Do the activities align with the TEKS or Common Core math standards?
A. Yes! View our comprehensive list of standards covered in the Math Stackers resources.
Q. What is the guarantee for the storage hamper?
A. The storage hamper that comes with your Math Stackers learning system is a free gift to get you organized and using Math Stackers right away. Due to the varying amounts of roughness or care, when using the hamper in each classroom or home, this gift is not guaranteed or eligible for replacement. We are gifting this temporary solution with each learning system so that we may continue to keep the retail cost of each set down for our amazing customers! This also allows you to find the more permanent storage solution that fits your unique budget and needs.
Q. What is the guarantee for the magnets pouch?
A. The storage pouch that comes with your Deluxe Sets and Deluxe Bundles is a free gift to get you organized and using Math Stackers Magnets right away. We are providing this temporary storage solution to you for free and it is not eligible for replacement under any circumstances. This way, the cost of each Deluxe Set is not increased and you are able to find a more permanent storage solution that fits your unique budget and needs.
Q. What is your return policy?
A. We want you to be 100% satisfied with your Math Stackers products! If you have merchandise that does not meet with your approval, it may be returned in resalable condition within 30 days of receipt of shipment for refund to the original payment form.
Please follow these instructions to authorize a return. (*We will not accept returns that have not been approved.)
Step 1: Complete the Math Stackers return form below.
Step 2: Once your return is approved, we will send you a return label to the email you provide in the form (we will also specify the exact cost of shipping in this email). Use this label and package up your merchandise (in a way it won't get damaged in transit) and take it to any UPS store to ship back.
Step 3: After we receive your returned merchandise and it meets our requirements above, we will issue a refund less: the return shipping amount and a 15% restocking fee.
If an error occurred during your ordering process or in delivery, please contact Math Stackers support at support@mathstackers.com.
All refunds are processed within three business days of receiving the returned product.
Q. What if my product is damaged?
A. If any product comes to you damaged, we will replace it within 2 weeks of delivery. Please inspect your products as soon as they are delivered. We do not replace products that exhibit wear, tear, or damage caused by usage.
Q. How do I use HP Reveal?
A. Unfortunately, HP Reveal is no longer offered. HP dissolved this branch of their company and currently there is no platform that offers the same experience for free for our customers. But we have something even better for any of our customers who ordered a Learning System or Whole Class Magnet Bundle! Math Stackers U! If you have ordered one of these products and have not set up your account, please contact us support@mathstackers.com.